Terms of Service

1. Use of Services#

Skip Genie, LLC ("Skip Genie") grants Subscriber a limited, non-exclusive, non-transferable, revocable license to access and use Skip Genie’s information products and services ("Services") solely for Subscriber’s internal business purposes, subject to these Terms.

Skip Genie is not a consumer reporting agency, and the Services do not constitute "consumer reports" under the Fair Credit Reporting Act (15 U.S.C. §1681 et seq.) or similar state laws. Subscriber shall not use the Services for any FCRA-regulated purpose, including eligibility for credit, insurance, employment, or housing.

All Services are provided "AS IS." Skip Genie disclaims all warranties, express or implied.

2. Subscriptions and automatic renewal#

Skip Genie plans are billed on a monthly subscription basis.

Subscriptions automatically renew at the end of each billing cycle under the same conditions unless Subscriber cancels prior to renewal. Subscriber may cancel at any time through their online account management page or by contacting Skip Genie customer support. Cancellation takes effect at the end of the current billing cycle; access remains until that date.

A valid payment method is required at all times. By providing payment information, Subscriber authorizes Skip Genie to charge all applicable fees to that payment method on a recurring basis. Should automatic billing fail, Skip Genie will issue an electronic invoice requiring manual payment within the stated deadline.

3. Security and confidentiality#

Subscriber must maintain appropriate administrative, technical, and physical safeguards for data obtained through the Services. Subscriber is solely responsible for any unauthorized access, disclosure, or breach involving its accounts or systems ("Subscriber Security Incident"). In case of a Subscriber Security Incident, Subscriber shall:

1. Notify Skip Genie within 24 hours.
2. Contain and mitigate the incident immediately.
3. Cooperate fully with Skip Genie.
4. Comply with all applicable data-breach laws at its own expense.

Subscriber indemnifies and holds Skip Genie harmless from all claims, costs, and penalties arising out of a Subscriber Security Incident.

4. Restrictions on use#

Subscriber shall not:

• Claim ownership of the Services or data.
• Resell, sublicense, or use Services to build a competing product.
• Use Services for personal purposes, including locating family, friends, celebrities, or oneself.
• Access Services from outside the United States.
• Automate queries, scrape, or otherwise bypass intended use without written authorization.

Subscriber represents that any data it uploads ("Input Information") is lawfully obtained and may be provided to Skip Genie without violating third-party rights.

5. Payment and fees#

Subscription plans and credits

• Fees are billed in advance and are non-refundable.
• Credits have no cash value, are non-transferable, and end upon account closure.

Refunds and cancellations

• Monthly plans: Cancel anytime; access remains until the end of the billing cycle. No pro-rata refunds.
• Credits: All credit purchases are final and non-refundable.
• Bulk Search orders: Processing begins upon submission. All bulk orders are final, non-cancellable, and non-refundable.

See also our Refund Policy.

Custom credit purchases

Custom purchases (entered by quantity x rate) are final, non-refundable, and non-transferable. Initiating a chargeback or payment dispute for an authorized purchase constitutes a breach of this Agreement and may result in suspension or termination of the Subscriber’s account, reversal of credits, and Skip Genie pursuing recovery of amounts owed.

Fair use of credits

Credits are for Subscriber’s internal use only. Credits may not be resold, shared, sublicensed, or used in abusive or unauthorized ways. Skip Genie may suspend or terminate accounts for misuse without refund.

Taxes

All fees exclude taxes. Subscriber is responsible for all applicable taxes except Skip Genie’s income tax.

6. SMS communications#

Skip Genie uses SMS messaging to send one-time passwords (OTP) for authentication purposes, including account registration, login, and verification.

By providing your phone number, you consent to receive transactional SMS messages from Skip Genie. These messages are strictly for security verification and are not used for marketing or promotional purposes.

We do not sell, rent, or share your phone number with third parties for marketing purposes. Message frequency varies and is triggered only when a user requests a verification code. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out at any time by replying STOP to any SMS message. After opting out, you will no longer receive SMS messages from Skip Genie. For assistance, reply HELP or contact support at support@skipgenie.com.

Supported carriers may vary. Carriers are not liable for delayed or undelivered messages.

7. Data accuracy disclaimer#

Services may contain incomplete, outdated, or inaccurate data. Skip Genie does not guarantee the accuracy, completeness, or reliability of any information. Subscriber assumes all risks of reliance.

8. No legal or compliance advice#

Skip Genie provides information only and does not provide legal, compliance, or professional advice. Subscriber is solely responsible for ensuring that its use complies with all applicable laws, including but not limited to FCRA, TCPA, GLBA, DPPA, state privacy laws, and Daniel’s Law.

9. Redaction and removal requests#

Skip Genie does not control or alter underlying records. Requests for correction or deletion must be directed to the original recordholder. Skip Genie may suppress results in its system but cannot delete third-party data.

Daniel’s Law and similar statutes: Skip Genie may suppress results upon valid request. Subscriber warrants not to use the Services in violation of Daniel’s Law or similar statutes and shall indemnify Skip Genie against related claims.

Send your redaction request and inquiries to redactmyinfo@skipgenie.com.

10. Do Not Call (DNC) scrub services#

Skip Genie may provide DNC scrubbing tools as a convenience. Skip Genie does not warrant that any DNC scrub is complete, error-free, or legally sufficient. Subscriber remains solely responsible for full compliance with the TCPA, TSR, state laws, and all telemarketing regulations. Use of the DNC scrub does not relieve Subscriber of its legal obligations.

11. Indemnification#

Subscriber shall indemnify, defend, and hold harmless Skip Genie, its affiliates, officers, directors, employees, contractors, licensors, and agents from all claims, liabilities, penalties, and expenses (including attorneys’ fees) arising out of:

• Subscriber’s use or misuse of Services.
• Subscriber’s breach of these Terms.
• Subscriber’s violation of law or third-party rights.
• Any Subscriber Security Incident.
• Subscriber’s outbound communications or business practices using Services.

Skip Genie may assume exclusive defense at its own expense; Subscriber must cooperate.

12. Limitation of liability#

To the maximum extent permitted by law:

• Skip Genie shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits or data.
• Skip Genie’s aggregate liability shall not exceed fees actually paid by Subscriber in the twelve (12) months preceding the claim.

13. Enforcement and legal action#

Skip Genie may investigate and take action against any misuse, including suspension, termination, revocation of credits, referral to regulators or law enforcement, and pursuit of civil or criminal remedies. Skip Genie may seek injunctive relief, damages, and recovery of attorneys’ fees. All remedies are cumulative.

14. Compliance with government and legal authorities#

Skip Genie may disclose Subscriber information as required by law, regulation, subpoena, or governmental request. Skip Genie may cooperate fully with regulators or law enforcement in investigations. Skip Genie is not liable for disclosures made in good faith for compliance purposes.

15. Miscellaneous#

• Governing law and venue: Texas law; exclusive venue in Harris County, Texas.
• Survival: Obligations regarding payment, confidentiality, indemnification, limitations of liability, and compliance survive termination.
• Class action waiver and arbitration: Disputes must be resolved individually. Skip Genie may require binding arbitration under AAA rules.
• Force majeure: Skip Genie is not liable for delays caused by events outside its control.
• Third-party beneficiaries: Skip Genie’s data licensors and providers may enforce these Terms.
• No waiver: Failure to enforce any provision is not a waiver. Waivers must be in writing.
• Severability: Invalid provisions shall not affect enforceability of the remainder.
• Assignment: Subscriber may not assign this Agreement without Skip Genie’s written consent. Skip Genie may assign without notice.
• Entire agreement: These Terms are the entire agreement and supersede all prior understandings.

16. Contact#

If you have any questions about these Terms of Service, please contact us at support@skipgenie.com.