Frequently Asked Questions
Pricing and billing
What does Skip Genie cost?
Membership is $58 a month with 100 search credits included. After that, each additional search credit is 17¢. There are no hidden fees and no long-term contracts.
How do I buy more searches?
Log in, click Subscription, choose Purchase Searches, enter how many you need, and confirm the payment.
How do I cancel?
Log in, click Subscription, choose Cancel, and confirm.
What is the refund policy?
We do not offer refunds. Membership fees and credits are non-refundable. You can cancel any time and keep your access until the end of your billing cycle.
Is my card information stored?
No. Card details are held by our online payment processor, not in Skip Genie’s databases.
Is there a free trial?
Not at this time. For a limited time during our oil and gas launch, oil and gas professionals can request a free trial. The 7-day trial includes 25 search credits and 50 smart credits for DNC, caller ID, and connection scrubs.
Data and phone numbers
What data standard does Skip Genie hold itself to?
Our model only works with the most inclusive and up-to-date data set available, so that is the bar we hold ourselves to.
How many phone numbers do I get?
Up to 10 phone numbers per search, ranked in order of probability.
Can I tell landlines from mobiles?
Yes. Each number is marked as a landline or a mobile.
What percentage of the phone numbers are good?
We don’t quote a percentage. Results depend on the list and the owner. If any provider quotes a specific percentage, ask how they measured it.
Do you provide email addresses?
Yes. Each search includes possible email addresses.
Do I get relatives’ contact information?
Each search lists the names of relatives and likely associates. To get a relative’s contact details, run that person as their own search.
What if I can’t find a good phone number?
Even the best data has gaps. When a good number doesn’t turn up for an owner, search their relatives and likely associates. One of them may lead you to the owner.
Why might an owner’s phone number be unavailable?
People in financial distress often change numbers, a number you submitted may belong to an associate rather than the owner, or the information provided may be incorrect.
Bulk Search
How does Bulk Search work?
Download the bulk submit template from your member dashboard, add your names, and upload the file.
How fast do bulk results come back?
Lists typically come back within minutes, depending on size, in your private dashboard. Skip Genie is automated software, so no one searches your names by hand. Many providers take days or weeks to return premium data.
What does Bulk Search cost?
Bulk Search just means you can search a whole list at once. Each record is the standard 17¢.
Compliance and DNC
Do you scrub against do-not-call lists?
Yes. Phone numbers can be scrubbed against state, national, and litigation DNC lists. Scrubbing is available but not required.
Can I check whether a number is connected?
Yes. A connection check (caller ID check) tells you whether a number is live before you call.
Can I use Skip Genie for tenant, employment, or credit screening?
No. Skip Genie is for locating and contacting people for lawful purposes only. It is not a credit bureau and does not provide background checks.
Does Skip Genie run title or give legal advice?
No. Skip Genie does not run title, determine heirship, issue title opinions, or give legal advice. It helps you find and reach the people your research points to.
Do you monitor for misuse?
Yes. We monitor accounts to deter bots and fraudulent use.
Your account
What is the dashboard?
The dashboard is where you log in to search for owners’ phone numbers, emails, and more, and to manage your membership.
Can I use my account from more than one location?
Accounts are limited to one IP address, but we know many members work from both a home and an office. Contact us and we’ll help.
When are the coaching calls?
Every Wednesday at 7:00pm Central. See Coaching.
How do I get the calling scripts?
Members can request them by email at support@skipgenie.com. The scripts were written by a real estate sales professional.
Why did you build Skip Genie?
We built it for our own business because we needed reliable data. We’ve been providing it to other investors since 2014.
One plan. Everything you need to find the owner.
- 100 search credits included every month
- 17¢ for each additional search credit
- No hidden fees. No long-term contracts.
Already a member? Log in
I couldn’t find a guy anywhere, and I found him on Skip Genie.
I’ve been trying to find this lady for a while.